To ensure a smooth Buy Crypto Express deposit, traders are required to perform KYC with third-party service providers. Once successfully verified, service providers will perform an immediate transfer to credit the cryptocurrencies into traders' CoinTiger accounts. Generally, the expected time to receive deposits will be within 2 to 3 hours. If traders experience delays and do not receive their deposits after 24 hours, please refer to your email inbox for any email instructions from your chosen service provider.
- Banxa
The best way to get in touch with Banxa CS is to submit a ticket through the Support Center, which is located on its checkout page. Then you can follow the steps below.
- Access CoinTiger Buy Crypto page. Ensure that you are logged into your CoinTiger account.
- Enter any fiat amount after selecting your previously deposited fiat currency.
- Click on “Buy“ to be redirected to Banxa's checkout page.
- Click on “Support Center” in the bottom of the page to be directed to Banxa’s Support Center and submit a ticket.
You can also email directly to support@banxa.com, but please expect a delayed response.
- Legend Trading
The best way to reach out to Legend Trading CS is send an email to support@legendtrading.com.
- Mercuryo
The best way to reach out to Mercuryo CS is to either (*) send an email to support@mercuryo.io or (*) via their live chat service (the icon is located on the bottom right corner). Alternatively, you may also refer to the FAQ prepared by Mecuryo.
CoinTiger team