Sent to wrong address

When you click withdrawal confirmation, your order will be automatically reviewed by our system.

If your order is still under unaudited status，if you fill in the wrong withdrawal address, you can find the corresponding currency in [assets] - [financial records] - [withdrawal], and choose to cancel the withdrawal.

However, if the order is already marked as approved and a TXID is generated, which means your order is already being processed on the blockchain and can not be altered by CoinTiger. Due to the anonymity of blockchain addresses, we can not find each other. If you fill in the wrong withdrawal address, please find the owner of the target address through other methods and negotiate to retrieve your coins.

Please note that blockchain transactions are irreversible and as such you're advised to carefully double check the address which you intend to send your funds. Sending crypto-assets to mismatched wallet address may result in the loss of funds.